Critical Infrastructure Solutions for Enterprises

MarketSpark keeps the systems that can’t go down, running. Fire and life-safety alarms, elevators, fax and modem lines, meter readers, call boxes, and voice. POTS replacement is one of the critical infrastructure solutions we deliver for facilities where voice is only part of the picture.

Get Started
blue light emergency phone POTS replacement
telephone line

Why is this Happening Now?

Infrastructure decisions are typically driven by a specific, dated event, rather than a general modernization goal. These events convert a latent need into active urgency on a known timeline. Which is why a copper retirement notice is one of the strongest signals that a facility needs MarketSpark now, not eventually.

Carrier copper-retirement notices (Verizon and others)
FCC regulatory changes
Building inspections that flag non-compliant life-safety equipment
Insurance audits tied to fire and alarm system reliability

MarketSpark provides business communications for more than 500 of America’s largest enterprises.

POTS Replacement

Low-cost, seamless traditional analog telephony service for alarms, fire panels, fax machines, voice lines and more as traditional carriers decommission their POTS networks.

POTS Replacement

T1/PRI Replacement

Affordable, flexible voice T1 and PRI service for your traditional PBX deployments, delivering continuity before, during, and after the ongoing copper shutdown.

T1/PRI Replacement

4G/5G Backup Internet

Regular and High-speed backup Internet service over Mobile Broadband for distributed devices and offices as a part of your multi-location enterprise.

4G/5G Backup Internet

Managed Serial Access

Providing direct access to serial communications routers, controllers, switches and other equipment from anywhere covered by a cellular signal.

Managed Serial Access

Purpose-Built Security for Modern POTS Replacement

MarketSpark delivers a secure alternative to legacy POTS, eliminating copper-related risks while keeping life-safety and critical voice services isolated from core infrastructure.

Purpose-Built Hardware, No Compromises

Hand-selected, enterprise-grade hardware purpose-built for specific roles, eliminating the risks and tradeoffs of all-in-one designs.

m-Series Solution

Designed to Scale Across Large, Distributed Enterprises

Architecture and operational models are intentionally designed to support large-scale, geographically distributed deployments with consistent performance and management.

Nationwide installation

Increased Safety with Redundant Communication Channels

Copper networks are being retired, and aging infrastructure introduces failures that IT teams cannot predict, prevent, or quickly resolve. Continuing with copper results in downtime and security exposure outside IT’s control.

By design, our cellular-first architecture ensures data is encrypted in transit over 4G and 5G cellular interfaces

Significantly reduces security exposure by preventing unsolicited external requests

Operates as a standalone network, running parallel to your internal LAN to maintain clear network segmentation

Eliminates reliance on copper-based single points of failure

Built-in multi-WAN connectivity utilizing diverse data paths to improve resilience

Complex Projects Simplified, Customers Satisfied

MarketSpark’s Project Management capabilities ensure a smooth deployment for our largest and smallest customers.

Successful POTS replacement deployment

We have a 99% project success rate, the highest in our industry. Our customers span from dozens of sites to thousands of sites. We can handle your project, too.

Nationwide POTS replacement installation coverage

MarketSpark’s multi-partner Nationwide Installation and Service network allows us to deliver installation and ongoing service calls anywhere, any time, at any scale.

24/7 technical support for POTS replacement

Our Support Staff operates 24/7, watching all aspects of our services and taking any necessary corrective action so that you’re always satisfied.

Solutions for All of Your Communications

Explore our comprehensive selection of services that cater to a variety of needs, ensuring complete customer satisfaction.

Multiple carrier network options for POTS replacement

Multiple Carriers

MarketSpark supports all of North America’s major carriers, selecting the best one for your location.

Metered usage monitoring for managed POTS lines

Metered Usage

Pay-as-you-go data plans starting at 1GB per month per location, with scalable options available as needed.

SIM card management for cellular POTS replacement

Dual SIMS Standard

All MarketSpark solutions ship with dual-SIM capability, providing the highest levels of reliability.

CAPEX

OPEX or CAPEX

This is a flexible section where you can share anything you want. It could be details or some information about your service one.

Nationwide installation coverage for POTS replacement

Nationwide Installation

Installed yourself or by professional MarketSpark technicians across the country, no project is too large.

Services

Services Management

Manage all your services using MarketSpark’s cloud-based Command Center online portal.

Reduce POTS Spend without Increasing Risk

Legacy POTS lines drive high monthly costs, unpredictable fees, and slow issue resolution. MarketSpark replaces them with a cloud-managed alternative that lowers the total cost of ownership while improving reliability and scalability.

Traditional

$75-$150

per line per month

Upfront hardware and installation charges
Paid truck rolls and variable maintenance costs
2–5% service interruptions with multi-day resolution
Manual, site-by-site management

MarketSpark

$45-$55

per line per month

No upfront charges or truck roll fees
Platform-managed, cloud-based service
Fewer service interruptions and faster resolution
Scalable deployments with dedicated support

Learn More About MarketSpark

NEWS

FCC Launches Effort to Speed Up Wireless Infrastructure Buildout

fcc new rulemaking

Case Studies

Manufacturing industries can’t afford failing lines

POTS Replacement for 1,300 lines at 200 sites for a Manufacturer connecting Fire Panels, Security Alarms, and Encrypted Voice Systems.

Manufacturing

Hospitals can’t afford failing lines

POTS Replacement for 2,000 lines at 490 Hospitals for Fire Panel, Alarm and Elevator Connectivity.

Hospitals

Grocery Stores can’t afford failing lines

POTS Replacement for 8,000 lines at 2,250 Grocery Stores for Fire Panel, Alarm, Fax and Voice Connectivity.

Grocery

Energy and Utilities Sectors can’t afford failing lines

POTS Replacement for 800 lines at 240 sites for an Energy Provider connecting Fire Panels and Security System

Energy

Bank Branches can’t afford failing lines

POTS Replacement for 500 lines at 280 Bank Branches for Fire Panel and Security Connectivity.

Bank

Distribution Centers can’t afford failing lines

Digital POTS Connectivity for 3,000 lines at 420 High-Velocity Distribution Centers for Fire Panel, Alarm and Voice Connectivity.

Distribution

Ready to Future Proof Your Company?

Let us help you prepare for POTS decommissioning. With MarketSpark, you gain a trusted partner that simplifies your operations and strengthens your business continuity. We will be in touch within one business day. Or give us a call: +1 (844) 335-5153

Name(Required)
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
privacy options button
Powered by  GDPR Cookie Compliance
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. You can read more information about our general Privacy Policy

Our Chat Bot plugin stores data in our Salesforce.com instance. If you do not wish for your conversation record to be stored in our Salesforce.com instance, please do not interact with our Chat Bot.