POTS Replacement Trusted by Enterprises

POTS (Plain Old Telephone Service) lines, the copper wires underpinning our aging infrastructure, are going away. Carriers are simply decommissioning them faster and faster. Time to get ahead of the curve with a 5G LTE-enabled solution tailored to your needs. The time to transition is now!
Recently received a decommissioning letter?

MarketSpark’s POTS Replacement is the Solution

MarketSpark offers a comprehensive POTS replacement solution, handling everything from evaluation to installation, with continuous support. Our competitive advantage stems from our superior analytics and cloud-based software solutions.

Low Reliability can be a Liability

In more than a few of our POTS replacement installs, we’ve noticed that customer’s current lines are inoperable. Connectivity severed somewhere off premises thanks to our aging infrastructure. Most of the time they weren’t even aware. Luckily, they didn’t find out during a fire.

Transparency as Clear as Mud

With POTS lines, over-billing is endemic because it’s difficult to reconcile multiple providers across dozens of lines. In addition, there’s no ability to monitor performance of these critical components. Adopting MarketSpark’s POTS replacement solution ensures that your network infrastructure will scale into the future.

The Solution is Our Managed Service

Solution Design

Whether looking to open new locations, consolidate providers, or increase reliability, MarketSpark works with your team to tailor a solution to your specific needs.

Hardware / Software

All our hardware is 5G ready, has 12-48 hour battery backup , failover capacity and is maintained from a real-time cloud management portal – FCC and UL approved and NFPA compliant. MarketSpark is a managed facilities-based voice network (MFVN) operator.

Configuration & Installation

MarketSpark is dedicated to POTS replacement and is the only provider with national scale able to schedule, install and configure your solution anywhere in the country in a matter of days.

24/7 Maintenance and Monitoring

All our implementations come with live 24/7 monitoring of all your lines, so if there ever is a problem, it will most likely be fixed before you even realize it.

Remote Fault Resolutions

As a cloud enabled solution running over 5G LTE, our technicians receive status updates and alerts and can remotely resolve any issues 99 out of 100 times.

Cloud Managed Solution

As a fully managed cloud solution, the MarketSpark platform is continually updated with new security protocols and 5G-enabled services at no cost.

Industries We Serve

MarketSpark also replaces multiple vendors to simplify your life by working with the country’s largest carriers to manage all your needs.

Supply Chain



Large Retail



Commercial Real Estate



A full-service, managed solution for all your life-safety POTS replacement needs, scalable to thousands of locations

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A turn-key partner purpose built to service your largest customers transitioning from analog to 5G LTE-enabled services

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  • What carriers do you support?

    All the major carriers: Verizon, T-Mobile, AT&T, Century Link, etc

  • What types of lines do you replace?

    MarketSpark specializes in replacing life safety systems like fire alarms, security systems, elevators, call boxes, POS systems, fax and voice. But we not only replace lines we help with new builds by setting up new locations with wireless from the get go.

  • Can you handle any number of locations or lines?

    Yes. We currently have clients with thousands of locations and tens of thousands of lines across the entire country. We were purpose built to scale for enterprises.

  • Are POTS replacement solutions “plug and play?”

    Wireless is a superior solution to wireline for redundancy, lower cost and future proofing but anyone who tells you POTS over LTE is “plug and play” is not being transparent with you. There are a multitude of factors that need to be consider in order to deliver a viable solution including signal strength, peripheral communication protocols and inside wiring. MarketSpark focuses exclusively on POTS over LTE solutions so we’ve developed an industry-leading use case library to insure we have a solution to address your unique requirements.

  • What if the signal strength from my wireless provider is poor?

    MarketSpark is a carrier agnostic solution which runs on multiple carriers and communications paths. Prior to implementation, we evaluate the quality of the signal coverage from all carriers at your sites to ascertain which approach will provide the best signal strength and deliver maximum redundancy for your business requirements.

  • What does it mean to be a managed service?

    Unlike other vendors, MarketSpark takes care of everything. There are no upfront costs, all hardware, software and 24/7 service and support is included in one low cost.

  • Does MarketSpark handle all my billing?

    Yes. For clients with locations across the country requiring multiple carriers, MarketSpark becomes your single vendor managing all your lines across all carriers.

  • What is a MFVN provider?

    Yes, MarketSpark is a managed facilities-based voice network (MFVN) provider that delivers traditional telephone service via a loop start analog telephone interface. MFVNs are interconnected with the public switched telephone network (PSTN) and provide dial tone to end users. We provide customer premises equipment (CPE) that provide POTS Replacement solutions.

    MarketSpark is responsible for the following:

    (a) Manage and maintain their network to ensure end-to-end service quality and reliability from the service subscriber location to the PSTN or other MFVN peer network

    (b) Provide a service that is functionally equivalent to traditional analog phone service with respect to dialing, dial plan, call completion, carriage of voice signals and protocols, and loop voltage treatment

    (c) Provide real-time transmission of voice signals that carry FAX, data, Point of Sale (POS), burglar alarm and fire alarm system formats unchanged

    (d) Provide both professional installation and subscriber information.

    (e) Have major and minor disaster recovery plans to address both individual customer outages and widespread events.

POTS are being rapidly decommissioned.
Ready to future proof your company?