Ever copper line. One introduction.

OneConnect brings the best of two copper migration solutions under a single roof: Verizon’s OneTalk for robust voice applications and CriticalConnect, to address all life-safety applications. OneConnect migrates your customer’s entire copper footprint in a single motion — life-safety lines to Critical Connect, business voice to One Talk. One platform, one contract, and maximum compensation on every opportunity instead of a deal split across partners.

introduce oneconnect to your customer

01 – Service level

The lines that can’t fail, don’t.

Life-safety devices are unforgiving. A fire panel that rejects the replacement signal is a failed migration, a truck roll, and a customer escalation with your name on it. Device acceptance is the number that decides how your migration goes. And it’s where partners separate.

99% Acceptance isn’t luck. It’s a process.

Analog devices were built for the timing behavior of copper. MarketSpark’s patented latency management reproduces it over LTE. So fire panels, elevator phones, and alarm systems accept the line the first time, without re-programming or panel replacement.

That’s why installs finish on schedule, why AHJs sign off, and why your customer’s compliance officer stops calling.

Other Verizon Partners

Device Acceptance Rate

~80%

MarketSpark OneConnect

Device Acceptance Rate

99%

02 – Full Portfolio

One partner for the whole punch-down block.

Most partners solve half the closet. The alarm lines or the voice lines, never both. OneConnect addresses every legacy line type in one migration plan, from DS0 to Centrex, at enterprise scale.

CRITICAL CONNECT

Critical Infrastructure Connectivity

Managed LTE replacement for the lines where failure isn’t an option, monitored 24/7, battery-backed, code-compliant.

Fire panels, elevator phones, burglar alarms

Gates, PoS, fax, modems, every analog device

99% device acceptance, patented latency management

NFPA compliance documentation included

VERIZON ONE TALK

Full-Featured Business Voice

Verizon’s mobile-first voice platform, deployed and supported by MarketSpark across every site in the footprint.

T74LTE & T77LTE desk phones — no LAN dependency

Mobile & desktop apps for hybrid teams

50+ business calling features on the Verizon network

Keep-your-devices or upgrade-your-devices paths

03 – Your Compensation

Why split the deal?

Introducing two partners means two contracts, two deal registrations, and compensation divided across vendors. One introduction to MarketSpark keeps the entire copper migration — and the entire payout — in one place.

The Patchwork Path

Separate partners for life-safety and voice.

Deal Registrations: 2+ per account

Compensation: split across vendors

Contracts: multiple

Escalation Path: “call the other guy”

Migration Timeline: two project to herd

OneConnect

The OneConnect Path

MarketSpark handles the entire copper footprint.

Deal Registrations: 1

Compensation: highest available – every line pays

Contracts: 1

Escalation Path: one accountable partner

Migration Timeline: one coordinated rollout

04 – Customer Flexibility

Two options. Zero reasons to leave Verizon.

Retention math is simple: customers defect when migration feels like an ultimatum. OneConnect gives every account a path that fits, which keeps the base on-network and the revenue with you.

Option One

Upgrade the network, keep the devices

Migrate from copper to FWA or fiber while retaining existing analog and voice hardware. Ideal for accounts with deep investments in specialty equipment. The savings start immediately and fund the device refresh later.

Option Two

Upgrade the network and the devices

One coordinated move to modern digital hardware — LTE desk phones and apps — standardizing every site on a fully digital system and reducing long-term support complexity.

Your customer has copper. You have one call to make.

Register the account and a MarketSpark partner manager will scope the full line inventory — life-safety and voice — and build the migration plan with you, not around you.

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Case Studies

Manufacturing industries can’t afford failing lines

POTS Replacement for 1,300 lines at 200 sites for a Manufacturer connecting Fire Panels, Security Alarms, and Encrypted Voice Systems.

Manufacturing

Hospitals can’t afford failing lines

POTS Replacement for 2,000 lines at 490 Hospitals for Fire Panel, Alarm and Elevator Connectivity.

Hospitals

Grocery Stores can’t afford failing lines

POTS Replacement for 8,000 lines at 2,250 Grocery Stores for Fire Panel, Alarm, Fax and Voice Connectivity.

Grocery

Energy and Utilities Sectors can’t afford failing lines

POTS Replacement for 800 lines at 240 sites for an Energy Provider connecting Fire Panels and Security System

Energy

Bank Branches can’t afford failing lines

POTS Replacement for 500 lines at 280 Bank Branches for Fire Panel and Security Connectivity.

Bank

Distribution Centers can’t afford failing lines

Digital POTS Connectivity for 3,000 lines at 420 High-Velocity Distribution Centers for Fire Panel, Alarm and Voice Connectivity.

Distribution