MarketSpark Equipment Installation Help

  1. Check that lights on router, ATA, and power source are on.
  2. Ensure MarketSpark unit is plugged in to power source correctly.
  3. Power cycle MarketSpark unit by pressing red button at corner of the battery for 3 seconds.
Wall Mount
Rack Mount

Need Additional Assistance?

Installation Technician

Installation Support

General Installation Help

Guides

Command Center Questions

Getting Started

Business Hours

Monday through Friday, 8 AM to 8 PM Central Time

After Hours, Weekends, and Holidays

If issue is urgent and involves a life-safety application, leave us a voicemail at 1 (844) 335-5153 and we will contact you within 4 hours.

Contact Us

Please call us at 1 (844) 335-515 or create a ticket at https://app.marketspark.com

To see more detailed instructions, please visit here.

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