command center

statuses

Statuses. Monitor. Understand. Resolve.

How Command Center Keeps Your Business Connected MarketSpark’s Command Center provides users with real-time visibility into the health of your internet-connected telecommunications equipment across every location in your organization. Instead of waiting for users to report outages or submitting help tickets, Command Center alerts both you and the MarketSpark Support team the moment something changes,

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activity logs header image

Improving Data Visibility

The Challenge: Limited Visibility Slowed Teams Down When something goes wrong with the state of a location, users of MarketSpark’s Command Center platform want visibility to quickly understand what is happening within their system. For example, if a location’s operational status of availability suddenly becomes “Not Operational”, we should be able to find out what

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division based access

Introducing Division-Based Access in MarketSpark Command Center

The Challenge: Scaling User Access without Chaos Managing hundreds or even thousands of customer locations shouldn’t mean losing control over who sees what. For many of our enterprise partners, that’s exactly the challenge they’ve faced. With many large enterprise customers coming online, managing role-based permissions one by one simply doesn’t scale. In organizations with 100s

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Command center platform

Revised User Interface for MarketSpark Command Center

The Command Center we’ve provided for our customers to this point has grown a bit long-in-the-tooth as far as its components are concerned – it needs a new coat of paint. As well, modern UI toolkits have evolved and the state-of-the-art today makes the jobs of developers easier than those jobs were a few years ago. So, with this upcoming release, we’re improving things for both our customers and ourselves. And, when we improve things for ourselves, by making it simpler and faster for our developers to add functionality, we\’re really benefiting our customers, too. It’s a win on both sides for you.

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